Skip to content
WhatsApp & Instagram automation

Turn everyday chats into your next sale.

Answer questions, recommend products and collect enquiries on WhatsApp and Instagram.

You choose the replies. You decide when to publish.
Waabot’s WhatsApp builder showing a message connected to the end of a sample flow, with settings alongside the canvas.
Sample flow in Waabot’s builder

One conversation. A useful next step.

Illustrative conversations. Your flow controls the replies; AI is optional.

Example conversation Instagram
Example clothing collection
Your latest collectionComment PRICE for the details
A
Amaka

PRICE, please!

Private reply
Your businessDirect message
Hi Amaka! Here’s our collection. What would you like to explore?
Shop collection Ask a question
Do you deliver to Ibadan?
Yes, we deliver to Ibadan. Which item caught your eye?
Connect your tools

Use configured API actions with your services. Supported AI actions can prepare checkout or look up orders when enabled and set up.

From first idea to first reply.

  1. 1

    Connect your account

    Choose WhatsApp or your Instagram professional account.

  2. 2

    Build and test

    Start with a guided flow and try the conversation.

  3. 3

    Publish

    Go live when your connection and flow are ready.

Account eligibility, permissions and channel messaging rules apply.

Pick your starting point.

An online shop comes with every plan.

Compare all plans
WhatsApp + Instagram

Growth

₦9,500/month

1,000 AI credits / billing month

Start with Growth

Optional AI packs and applicable messaging/payment charges are separate. Understand your costs.

Bankole

Need help getting started?

Bankole can help.

Get setup help

A few things to know.

Do I need AI to automate replies?

No. Keyword rules, buttons and fixed replies work without AI credits. AI is optional and requires activation, configuration and available credits. Credits are usage units, not a fixed number of replies.

Can an Instagram comment start a conversation?

Yes. A matching comment can trigger a public reply or an opening private reply. Sending that private reply alone does not allow an unrestricted conversation: the customer needs to reply or interact with a supported reply button. Instagram’s messaging rules still apply.

What do I need to connect?

An eligible WhatsApp Business connection or Instagram professional account, the required permissions and a plan with access to that channel. Your dashboard checks connection and publishing requirements.

Can my team take over?

Yes. Add a handoff step and choose its settings. Your team can continue the conversation from the shared inbox, with automation paused when configured.

Give the next enquiry a way forward.

Build your conversation. Test it. Make it yours.

Start automating