Free
Start your online shop
₦0/ month
Shop
No AI included
Create your free shopTurn conversations
into customers.
Automate WhatsApp and Instagram replies, capture leads, run campaigns and sell online. Keep it all connected in one workspace.
Free account. Add paid tools when you're ready.AI assistant
Answer business questions, recommend products and collect customer details using the knowledge you provide.
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Automations
Build customer journeys with keywords, buttons, questions and conditions. Choose how each conversation moves forward.
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Shared inbox
Reply to WhatsApp and Instagram messages together, with your team ready to step in when a customer needs a person.
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Online shop
Choose a design, add your products and accept orders and payments through a shop that feels like yours.
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Customers & leads
Keep contact details, enquiries, saved answers and follow-up status organised, with or without an online shop.
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WhatsApp campaigns
Send approved WhatsApp updates to customers who opted in. Review your audience, schedule messages and follow delivery.
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Advertising
Explore supported Facebook, Instagram and TikTok campaign tools. Plan your ads, manage budgets and review results from connected accounts.
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Connect the tools you already use.
Use API actions in flows, or connect your software through scoped APIs and webhooks.
Explore integrationsDeveloper setup required.Workspaces and team roles keep each business organised.
Start free. Grow your way.
Every plan includes an online shop. Add paid conversation tools when you need them.
Starter
Add WhatsApp automation
₦4,500/ month
WhatsApp
300 AI credits / month
Explore StarterGrowth
Add Instagram too
₦9,500/ month
WhatsAppInstagram
1,000 AI credits / month
Explore GrowthPro
More room for busy chats
₦22,000/ month
WhatsAppInstagram
2,500 AI credits / month
Explore ProPayment processing and applicable platform fees are separate. Paid WhatsApp template messages are billed separately by Meta.
Choose where your business starts.
Your conversations, marketing and online sales. Together.
Common questions
Do I need an online shop to use Waabot?
No. Create your business workspace and start with conversations, customer records or the tools you need. You can set up and publish a shop later.
Which channels can I connect?
The shared inbox and messaging automations support WhatsApp and Instagram. Facebook, Instagram and TikTok advertising use separate account connections, permissions and setup.
Do I need AI to automate replies?
No. Fixed replies, buttons and ordinary flow steps work without AI credits. AI is optional, requires configuration and uses credits. Credits are usage units, not a guaranteed number of replies.
Can my team reply personally?
Yes. Your team can use the shared inbox and take over when a customer needs a person. Handoff settings control when automation pauses.
How do WhatsApp campaigns work?
Use a Meta-approved marketing template for customers who explicitly opted in. Review the audience before sending or scheduling. Paid WhatsApp access is required, and Meta messaging charges are separate.
How do customers pay for shop orders?
Customers complete checkout through Paystack. Configure your payment and delivery or pickup settings before taking orders. Payment processing and applicable platform fees are separate.
Can I connect my own software?
Configured API actions connect external services to flows and selected AI tools. Developer APIs and webhooks support custom integrations. These require deployment setup and appropriate access.